Personal Insurance Claims

Claims Information

For information about a personal insurance claim, please contact the associated carrier for your policy from the list below. If you need any assistance or to process a business insurance claim, feel free to contact us directly.

Aflac Insurance

Fax claims to 877-442-3522

For information or help filing your claim, call toll free 800-992-3522 | Monday through Friday, 8 a.m. to 8 p.m. ET, fax claim to 877-442-3522 or visit Aflac.com

Auto-Owners Insurance

Call Members Insurance Advisors at 866-444-4617 during normal business hours to file a claim. Or use the following contact information for after-hours claims.

Emergency After Hours Claims: 888-ClaimAO (888-252-4626) | Monday through Friday, 4:30 p.m. to 8 a.m. ET, 24 hours a day on Saturday, Sunday and holidays

Glass Claims: 800-264-4143 or 888-295-2590 | 24 hours a day, 7 days a week

Road Trouble Service (RTS) Claims: 888-TOW-AOIC (888-869-2642) | 24 hours a day, 7 days a week

Donegal Insurance Group

Claims: 800-877-9006 | 24 hours a day, 7 days a week

Encompass Insurance

Claims: 800-588-7400 | 24 hours a day, 7 days a week

The Hartford

Auto and Home Insurance: 800-243-5860 | 24 hours a day, 7 days a week

Flood Insurance: 800-759-8656 | Monday through Friday, 8 a.m. to 8 p.m. ET or visit MyFlood.com

Progressive Insurance

Claims: 800-274-4499 | 24 hours a day, 7 days a week

Safeco Insurance

Claims: 800-332-3226 | 24 hours a day, 7 days a week

Safeco Roadside: 877-762-3101 | 24 hours a day, 7 days a week

Travelers Insurance

Auto and Home Insurance: 800-252-4633 | 24 hours a day, 7 days a week

Boat and Yacht Claims: 800-772-4482 | 24 hours a day, 7 days a week

Flood Claims: 800-505-0193 | Monday through Friday, 8 a.m. to 8 p.m. ET, or file a claim online at MyFlood.com